Investigating compensation anomalies
Perslace Intelligence can highlight compensation patterns for investigation. An anomaly is a signal to review; it is not proof of an error, misconduct, or an amount that should be changed.
Who can use this guide
Section titled “Who can use this guide”This guide is for administrators and authorised Finance users with access to Perslace Intelligence. Manager access was not verified during product review.
Prerequisites
Section titled “Prerequisites”Before you begin, confirm that you have:
- Current transaction, scheme, and assignment data
- The organisation’s default currency
- Access to the relevant source report and scheme
- Authority to review the information
Investigate an anomaly
Section titled “Investigate an anomaly”- Open Perslace Intelligence, then open Anomalies.
- Select the period you want to investigate.
- Record the person or scope, period, displayed currency, and time of review without copying sensitive data into an unsecured location.
- Compare Revenue Contribution with Compensation Share.
- Review Rules Evaluated and Rules Triggered where available.
- Check that the relevant transaction data, scheme, employee assignment, and dates are current.
- Compare the signal with the authoritative report and a representative, sanitised sample.
- Confirm that every amount uses the organisation’s expected currency.
- Decide whether the result is explained, requires a configuration or data investigation, or needs Support review.
- Record the evidence and accountable human decision. Do not change a scheme, transaction, commission, or payout from the AI signal alone.
Expected result
Section titled “Expected result”The anomaly is documented with its scope, period, currency, rule context, source comparison, and human conclusion.
Important notes
Section titled “Important notes”Human review required: Perslace Intelligence is an investigative aid. Authoritative product records and approved reports take precedence.
- Product review found an Intelligence surface showing INR while the organisation default currency was USD. Always perform the currency check.
- The anomaly method, thresholds, and statistical assumptions were not available for validation. Do not infer how the result was calculated.
- Handle anomaly details as financial and personnel information.
Troubleshooting
Section titled “Troubleshooting”The currency is wrong
Section titled “The currency is wrong”Stop the review. Use the organisation currency and authoritative source report, preserve sanitised evidence, and do not act on the AI amount.
The scheme or assignment context is wrong
Section titled “The scheme or assignment context is wrong”Compare the result with Commission Hub and the employee’s effective assignment dates.
No anomaly information appears
Section titled “No anomaly information appears”Confirm the selected period, data freshness, access, and whether the relevant Intelligence controls are enabled.
Related articles
Section titled “Related articles”Last updated: August 2026